Privacy Policy

Privacy Policy

This policy explains what data we collect, why we collect it, and the choices you have. By using the service, you agree to this policy.
Last Updated: 2025-12-24 Scope: Website & Game Services Contact: Support Ticket
Data We Collect How We Use Sharing Security Cookies Your Rights FAQ

Overview

We respect your privacy and aim to collect only the information required to operate, secure, and improve the service. Some data is necessary to prevent fraud, enforce rules, and maintain fair gameplay.

Data We Collect

  • Account DataUsername, email, login history, and account settings you provide.
  • Security SignalsIP address and device identifiers (e.g., HWID) to prevent fraud/cheats.
  • Gameplay & LogsChat logs, trade logs, and support logs for moderation and troubleshooting.
  • Technical DataCrash reports, performance metrics, and basic device/browser info.
We do not ask for your password by email or chat. Never share your credentials with anyone.

How We Use Your Data

  • Operate the ServiceCreate accounts, authenticate logins, provide gameplay features.
  • Security & Anti-AbuseDetect bots, cheating, RMT, chargeback abuse, and fraud patterns.
  • SupportInvestigate issues, respond to tickets, restore access when possible.
  • ImproveFix bugs, balance features, and optimize performance and stability.

When We Share Data

We do not sell your personal data. We may share limited information only when necessary:

  • Service ProvidersHosting, payment processors, and analytics tools required to run the service.
  • Legal & SafetyWhen required by law or to protect users, staff, and the service.
  • Business TransfersIf the service is reorganized or transferred, data may move as part of the process.
  • With Your ConsentWhen you explicitly agree to share information (rare cases).

Security & Retention

  • ProtectionWe use reasonable safeguards to protect data from unauthorized access.
  • RetentionWe keep data only as long as needed for operations, security, and legal reasons.
  • BackupsSome data may remain in backups for a limited period after deletion.
  • Account TerminationWe may retain logs related to fraud, bans, or disputes.

Cookies & Tracking

  • Session CookiesRequired to keep you logged in and maintain sessions.
  • PreferencesRemember settings like language or UI preferences.
  • SecurityHelp detect suspicious logins and prevent abuse.
  • AnalyticsOptional usage metrics to improve stability and UX (if enabled).

Your Rights & Choices

  • AccessYou may request a summary of your data where applicable.
  • CorrectionYou may request corrections for inaccurate account data.
  • DeletionYou may request deletion where possible (subject to security/legal needs).
  • Opt-OutYou may opt out of optional analytics/cookies if provided.
To request data access or deletion, contact support and verify account ownership.

FAQ

Do you sell personal data? ▾
No. We do not sell personal data. We only share limited data when necessary to operate the service or comply with law/safety.
What is HWID and why do you collect it? ▾
HWID/device identifiers help detect cheating, fraud, ban evasion, and account takeovers. It’s used for security and fairness.
How can I request deletion? ▾
Contact support. We may require proof of ownership. Some logs may be retained for security, fraud prevention, or legal reasons.

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